Fragmented context
Keep patient informationand practical plans connected.
Hospital discharge.
Everyone in the loop.
A healthcare coordination concept for the work between discharge planning and departure. The interface brings pending actions, documents and ownership into a shared workflow.
01 / Project at a Glance
The business context.
The design scope.
Who the experience serves, the environment it operates in and the design work included.
- Industry
- Healthcare
- Platform
- Desktop web app
- Primary Users
- Care coordinators & ward teams
- Project Scope
- Readiness, tasks and scheduling
- Services
- SaaS product & interface design
- Deliverables
- Dashboard screens & shared patterns
02 / The Problem Worth Solving
Where the journey
needed attention.
Help teams see pending work, clear ownership and the conversations coming next.
Unclear ownership
Give each task an owner,a clear status and a due time.
Competing priorities
Separate urgent actionsfrom the work that can wait.
Design ObjectiveBring patient context, ownership and scheduling into one coherent coordination experience.
03 / The Experience We Designed
The key moments.
Designed together.
Clearer journeys bring useful information and important actions into focus.
See what needs attention
Daily overview
See daily workload and upcoming reviews. Open patient details from the overview.
Design note
The daily overview brings workload signals and upcoming reviews together, with patient details one step away.
- Workload signals
- Upcoming reviews
- Patient-level context
Understand each patient’s readiness
Patient readiness
Connect patient context with task progress. Keep clinical status clearly distinct.
Design note
The patient view connects episode context and practical task progress while keeping clinical status distinct.
- Episode information
- Practical task progress
- Separate clinical status
Make responsibility visible
Clear task ownership
Show the patient, owner and due date. Keep task progress visible in one place.
Design note
Tasks show the patient, owner, due time and status together. Filters help coordinators focus on the relevant work.
- Named owner
- Due time & status
- Focused filters
Coordinate requests and reviews
Requests and reviews
Coordinate equipment, travel and follow-ups. Review requests in one shared queue.
Design note
A shared request queue organises equipment, pharmacy, transport and follow-up needs. Scheduling carries planned reviews and conversations into the working week.
- Request type
- Priority & ownership
- Connected scheduling
Plan the conversations that matter
A shared schedule
Bring reviews and discussions together. Plan follow-ups in a shared schedule.
Design note
A shared weekly schedule brings discharge reviews, caregiver discussions and planned follow-ups into view.
Keep workspace settings together
Workspace settings
Manage routing, alerts and workspace details. Keep settings organised and consistent.
Design note
Organisation details, routing, notifications and prototype data controls share one structured settings area.
Supporting views.
04 / Decisions Behind the Design
Choices that serve
the task.
These are design intentions. The benefits below are not presented as measured outcomes.
A useful daily starting point
Prioritise workload signals and scheduled reviews in the overview. See where to begin in the daily workload.
Connected patient context
Organise tasks and arrangements around the patient record. Keep patient context connected across the working views.
Clear responsibility
Display ownership, status and due time together. Make the next action easier to interpret.
Meaningful readiness information
Separate clinical clearance from practical arrangements. Keep clinical clearance distinct from practical arrangements.
05 / Built for Consistency
Built to repeat.
Ready to extend.
Shared components, type and interaction patterns keep the product consistent.
Reusable components
Related actions and interface elements follow a familiar structure.
Type and spacing
Consistent hierarchy gives dense and quiet screens a shared rhythm.
Interaction states
Clear selections and feedback support predictable next steps.
06 / What the Project Delivered
What the design
engagement produced.
Explore the design deliverables. Intended benefits are not measured results.
The core experience
Daily coordination overview.
View screensClearer user journeys
Connected patient context and practical readiness.
View screensConnected information
Shared tasks and support requests.
View screensConsistent interface
Scheduling and workspace settings.
View screensThe outcomes shown describe the design delivered. Live operational impact has not yet been measured.
07 / Have a Similar Challenge?
Facing this kind
of challenge?
Tell us what your users are struggling with, and we’ll help you explore a practical way forward.
08 / EXPLORE RELATED WORKAnother context.
Another context.
Another response.
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